System Administrator & IT Technician –


As we get started, I'd like to say that camDown FREE helps make you invisible to hackers and guard your personal data!

Alpha Omega Winery

St. Helena, CA

Send this job to a friend:

System Administrator & IT Technician (Could be Full-time or Part-time!)

Alpha Omega Winery in Rutherford, CA has an opening for IT Technician to assist in daily business operations. This position is responsible for administering and supporting desktops, printers, software, hardware and other duties as assigned by the Director of IT.



Position Responsibilities:

•  Install and upgrade software and software licenses. Track and administer licenses and user accounts.

•  Support the company’s local area network (LAN), data systems, operating systems, and VOIP Phone systems including soft phones.

•  Perform system monitoring and verify the integrity and availability of hardware, network, server resources and systems.

•  Support, setup and configure company iPads and cell phones.

•  Review system and application logs and verify completion of scheduled backups jobs

•  Diagnose, troubleshoot, and resolve hardware, software, or other network and systems problems, and replace defective components as necessary.

•  Support, install and maintain security camera equipment.

•  Support, monitor, and maintain email applications and virus protection software.

•  Recommend changes to improve systems and configurations and determine hardware or software requirements related to such changes.

•  Coordinate with vendors and company personnel to facilitate hardware and software needs.

•  Work with IT, software and hardware vendors as directed by supervisor.

•  Provide software training, tools, tips, etc. as necessary to avoid recurring issues.

•  Provide technical support to users who are both onsite and remote.

•  Procure, setup, and install IT equipment, laptops, workstations, VOIP Phones and printers.

•  Support via Email and Phone and face-to-face discussions with individuals and teams.

•  Requires the ability to adapt to various work environments.

•  Research and stay abreast of new technologies and opportunities to increase efficiencies within company systems and hardware.

•  Develop training materials, SOP’s, and train users in the proper use of hardware or software

•  Support for audio/video equipment for infrequent onsite/offsite productions

•  Support eCommerce systems.

•  Learn and support various business software systems across various departments.

•  Other duties as assigned.



Required Knowledge, Skills and Strengths:

•  Must be detail-oriented and organized with excellent verbal and written communication skills.

•  Must have solid presentation skills sharing technical information with internal groups.

•  Willing to infrequently work during non-business hours, including weekends, holidays, early mornings, and late nights, as necessary.

•  Knowledge of general administrative and office procedures and systems such as Office apps., managing files, record keeping and database systems.

•  Knowledge of electronic equipment and computer hardware and software.

•  Active listening – giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

•  Critical thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.



Education/Work Experience/Desired Experience:

•  Relevant degree or diploma in Computer Science, System administration, Information Systems or Information Technology preferred.

•  Experience administering and deploying desktop, server-side technology and networked computer systems.

•  Minimum of 1 years of Windows Desktop technical support experience (Experience in winery related industry is a plus)

•  Solid knowledge, interest and understanding of IT systems, hardware, and networking protocols.

•  Experience with Microsoft Office products.

•  Experience with Microsoft Windows and Apple iOS operating systems.

•  Familiarity with Business Intelligence software


Comprehensive Health Care Plan including Vision & Dental provided at no cost to the employee

Life Insurance Policy provided at no cost to the employee

401k Plan provided with employer matched contributions after the first year of employment

Complimentary Enrolment in our 2-Bottle Wine Club

Special Employee Pricing on Alpha Omega wines

Opportunity for Wine Education Tuition Reimbursement


This position can be part-time or a full-time position, let’s discuss options!

Finally, I’d like to add that camDown FREE is a highly advanced, specialized webcam blocker and disabler with the best in class protection from variety of on-line threats and I feel your mother would agree.